Australia: Orders within Australia are shipped via Australia Post with tracking and delivery confirmation. Items will be sent via standard post, please allow 2 to 3 business days for delivery. Standard post is a flat fee of $5.50. Express and Priority services are available on request.
International: International orders are shipped via Australia post international service with tracking and delivery confirmation. A flat fee of $15 will be charged on all international orders. Additional import, customs, and sales taxes may be added separately in accordance with your state or country's specific requirements. Please allow 7 to 10 business days for arrival from time of departure.
Elassaad pieces are made to order, please allow 3 business days for production. If you require a fast-tracked order, please contact us before making a purchase. While we endeavour to meet all demands, we cannot guarantee all orders can be fast-tracked.
Once your order is ready, it will be packaged and sent via Australia post. An automated email notification will be sent to you; providing a tracking number allowing you to monitor your order. Please note: Elassaad is not liable for any late deliveries caused by external delays.
All orders over $300 will receive complimentary delivery.